Monthly Archives: April 2016

Why millennials are such tough customers
Copyright Flickr user Marc Wathieu

Why millennials are such tough customers

April 21, 2016 - Millennials are attached to their phones, but they're never distracted customers. If we compare older generations, millennials place priority on value and have almost no tolerance for error when it comes to customer service, which comes from a survey by J.D. Power.