Email etiquette: Should we be using emojis and smiley faces in the workplace?
Copyright Flickr user NEC Corporation of America
September 12, 2017 - Emails are ubiquitous in our modern and globalised workforce. A well-crafted email can make the sender appear approachable and knowledgeable, while one that is poorly constructed can be less persuasive, leaving the recipients less willing to comply with the request.